Refund & Cancellation Policy

Last updated: 10 November 2026

Membership is a digital service that starts as soon as payment succeeds. Please read this before paying.

Full refund

• Money was deducted but you did not receive your unlocks – we fix it or refund in full.
• You were charged twice for the same order – the extra payment is refunded.
• You request a refund within 7 days of payment and have not used any unlock from that pack.

No refund

• After any unlock from the pack has been used.
• Accounts suspended or banned for breaking our Terms of Use.
• Because a member did not reply, declined your interest, or did not find a match.

How to ask

Email support@thambimatrimony.in from any address, or call +91 73824 87064, with your registered mobile number and the payment ID or date. Approved refunds go back to the original payment method within 5–7 working days (bank timelines may vary).

Cancellation

There is no subscription or automatic renewal – each pack is a one-time payment, so there is nothing to cancel. You can delete your account at any time.