Privacy Policy

Last updated: 10 November 2026

Thambi Matrimony ("we", "us") runs the Thambi Matrimony mobile app and this website. This policy explains what personal data we collect, why, who we share it with, and the choices and rights you have under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules. By creating an account you agree to this policy.

1. Data we collect

Religion, caste and horoscope details are optional sensitive details that you choose to share to find a suitable match. You can edit or remove them any time.

2. Who can see your data

• Other members see your profile according to your settings. Your first name and last initial are shown – not your full name.
• Your phone number is shown only to a member who you have mutually matched with and who has unlocked your profile, unless you hide it.
• Your private photos are shown only to mutual matches.
• Our support and safety team can view profiles, photos and reports to approve photos, handle complaints and prevent fraud. Every admin action is logged.

3. Service providers (data processors)

We use trusted providers who process data only on our instructions:

• Google Firebase – OTP login and notifications
• Cloudflare – secure network, photo storage
• Neon / Amazon Web Services – database and servers
• Agora – voice and video calls
• Razorpay – payments

Some of these providers may store or process data outside India (for example in Singapore). We use providers with strong security and contractual safeguards. We do not sell your personal data, and we do not share it with advertisers.

We may share data when required by law, a court order or a lawful request from a government authority, or to protect members from fraud or harm.

4. How long we keep data

• Your profile is kept while your account is active.
• When you delete your account, your profile and photos are removed from view immediately and erased from our systems within 30 days, except data we must keep by law (for example payment records for tax purposes, and records needed to handle fraud, abuse or legal claims), which we keep only as long as required.
• Server security logs are kept for up to 180 days, as required by Indian rules.

5. How we protect your data

• All connections use encryption (HTTPS). Chat messages are encrypted in our database.
• Photos are stored privately and shown through short-lived secure links.
• Screenshots and screen recording are blocked in the Android app on screens that show member data.
• Access for our team is limited, protected by two layers of login, and every action is logged.

No system is 100% secure. If a data breach affects you, we will inform you and the Data Protection Board of India as the law requires.

6. Your rights

You can:

• See and correct your data – edit your profile in the app at any time.
• Withdraw consent and delete your account – see Delete your account.
• Ask what personal data we hold about you and who we shared it with.
• Nominate someone to exercise these rights if you die or become unable to.
• Complain to our Grievance Officer (below). If you are not satisfied, you can complain to the Data Protection Board of India.

7. Age

Thambi Matrimony is only for adults who are legally able to marry in India: women 18 years or older and men 21 years or older. We do not knowingly allow anyone younger. See our Child Safety Standards.

8. Changes

We may update this policy. We will show the new date above and tell you in the app about important changes.

9. Contact & Grievance Officer